Policy on protection of personal information

Purpose and scope of collection

The main data collection on the harmoor.com website includes: ID card number/Passport, phone, email, full name, gender, date of birth, nationality and address of the customer.

This is the information that Harmoor needs customers to provide when registering for a Harmoor membership card to ensure the interests of customers.

It is the responsibility of the customer to promptly notify Harmoor of any unauthorized use, abuse, or breach of security by third parties in order to take appropriate remedial measures.


Scope of information use

Harmoor uses the information provided by the Customer to provide information and services to the Customer.

Contact and deal with customers in special cases.

Do not use customers personal information other than for confirmation and contact purposes related to transactions at Harmoor.

Harmoor is responsible for cooperating in providing Customer’s personal information upon request from a competent state agency.


Information storage time

Customer personal data will be stored until cancellation is requested. Remaining in all cases, Customer personal information will be kept secure forever on Harmoor servers.


Address of the unit that collects, manages information and supports Customers

  • Harmoor Vietnam Co., Ltd
  • Address: Lot F1 and F2, Nam Dong Phu Industrial Park, Tan Lap Commune, Dong Phu District, Binh Phuoc Province, Vietnam
  • Phone: 0925186878
  • Email: [email protected]


Commitment to protect customer personal information

Personal information of customers on the website  Harmoor is committed to absolute confidentiality by Harmoor in accordance with Harmoor personal information protection policy. The collection and use of information of each Customer is only done with the consent of that Customer, unless otherwise provided by law Harmoor commits to:

  • Do not use, do not transfer, provide or disclose to any third party about the customer’s personal information without the permission or consent from the customer, unless otherwise provided by law.
  • In the event that the information server is attacked by a hacker leading to the loss of Customer’s personal data, Harmoor will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the Customer. Are known.


Means and tools for Customers to access and correct their data

Customers have the right to request Harmoor to do this when they do not want to use any services at Harmoor via the receiving mailbox: [email protected]

Customers have the right to submit complaints about the disclosure of personal information to third parties to Harmoor. When receiving these feedbacks, Harmoor will re-confirm the information, be responsible for answering the reason and instruct the Customer to restore and keep the information confidential.